Privacy Policy
Aspen Learning
Last updated: December 31st, 2025
Aspen Learning (“Aspen Learning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access our websites, platforms, services, and applications (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
- Information We Collect
We collect information in the following ways:
- a) Information You Provide Directly
You may provide personal information when you:
Contact us or request information
Register for services, demos, or trials
Subscribe to newsletters or updates
Use contact forms or submit inquiries
This information may include:
Name
Email address
Organization name
Job title
Any information you choose to provide in messages or submissions
- b) Platform & Usage Data
When you use Aspen Learning platforms (such as LMS, analytics, or AI tools), we may collect:
Login and access data
Course activity and engagement data
Assessment or interaction metadata
System usage metrics
This data is used to support learning analytics, system performance, and platform improvement.
- c) Automatically Collected Information
We may automatically collect:
IP address
Browser type and device information
Pages visited and interaction data
Cookies and similar tracking technologies
- How We Use Your Information
We use collected information to:
Provide, operate, and maintain our Services
Improve learning platforms and AI-driven features
Communicate with you about services, updates, or support
Analyze platform usage and performance
Meet legal, security, and compliance requirements
Aspen Learning does not sell personal data.
- AI, Analytics, and Learning Data
Aspen Learning provides AI-assisted and analytics-enabled learning systems.
Learning data may be processed to:
Improve learner experiences
Generate insights and dashboards
Support adaptive and responsive learning design
Where applicable, data is:
Aggregated or anonymized when used for analytics
Processed in accordance with client agreements
Used only for learning and system-related purposes
- Data Sharing and Disclosure
We may share information:
With service providers who support our infrastructure (hosting, analytics, security)
With clients or institutions when access is provided through an organizational learning system
When required by law, regulation, or legal process
We do not share personal information for advertising or marketing purposes outside Aspen Learning.
- Cookies and Tracking Technologies
Aspen Learning uses cookies and similar technologies to:
Ensure platform functionality
Understand usage patterns
Improve user experience
You may control cookie settings through your browser preferences.
- Data Security
We take reasonable technical and organizational measures to protect personal information, including:
Secure hosting environments
Access controls
Data minimization practices
However, no system is completely secure. Use of the Services is at your own risk.
- Data Retention
We retain personal information only for as long as necessary to:
Provide Services
Meet contractual obligations
Comply with legal requirements
Learning data retention may vary based on client agreements.
- Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access your personal information
Request correction or deletion
Opt out of certain communications
Requests can be made by contacting us at the email below.
- Third-Party Services
Our Services may link to third-party tools or platforms.
Aspen Learning is not responsible for the privacy practices of third parties.
- Children’s Privacy
Aspen Learning does not knowingly collect personal information from children under the age of 13 outside of institutional learning environments governed by client agreements and applicable laws.
- International Users
Aspen Learning operates from Canada.
If you access the Services from outside Canada, you acknowledge that your information may be processed and stored in jurisdictions with different data protection laws.
- Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date. Continued use of the Services constitutes acceptance of the updated policy.
- Contact Information
If you have questions about this Privacy Policy or your data, contact:
Aspen Learning
Calgary, Alberta, Canada